Privacy Policy

1. What Information We Collect

We collect information you give us directly and a limited amount of information automatically when you browse our site. This may include:

• Contact details such as your name, phone number and email address
• Appointment details and service preferences you share when booking or messaging us
• Payment information processed securely through our payment provider
• Messages and inquiries you send through our forms, phone or SMS
• Technical data such as IP address, browser type and pages visited, collected through cookies and analytics

2. How We Use Your Data

We use the information we collect to run our business and serve you better, including to:

• Book, confirm and manage your appointments
• Respond to your questions and requests
• Send appointment reminders, confirmations and service updates
• Send promotional offers when you have opted in to receive them
• Process payments and keep accurate records
• Improve our website, services and overall guest experience

3. SMS Opt-In Details

Program name: Deluxe Nails & Spa

Message types: appointment confirmations and reminders, promotional offers, and service updates or announcements.

Message frequency: message frequency varies based on your activity and our promotions.

How you can opt in:

• Submitting your phone number and checking the SMS consent box on a form on our website
• Providing your number and consent in person at the salon
• Texting us to start messages

Consent to receive marketing text messages is not a condition of any purchase. Message and data rates may apply. Reply STOP at any time to opt out or HELP for help.

4. Cookies & Tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use our pages. We may use analytics tools to measure traffic and improve performance. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

5. Data Security

We take reasonable steps to protect your information. Our website uses SSL/TLS encryption to secure data in transit, and payments are handled through PCI-DSS compliant processors. While no method of transmission or storage is completely secure, we work to safeguard your data against unauthorized access, loss or misuse.

6. Your User Rights

Depending on where you live you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing emails and text messages at any time
• Ask how your information is used and shared

To exercise any of these rights, contact us using the details in Section 9.

7. Age Restriction

Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can remove it.

8. Sharing & Disclosure

We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business, such as booking, payment and messaging platforms, and only to the extent needed to provide those services. We may also disclose information when required by law or to protect our rights and the safety of others.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us:

Deluxe Nails & Spa
74924 Country Club Dr, Palm Desert, CA 92260
Phone: (442) 342-8907
Email: [email protected]
Hours: Monday to Saturday 9:00 am to 7:00 pm, Sunday 10:00 am to 5:00 pm